Shipping Information
At Surge Wardenry, we proudly offer FREE shipping on all orders—because awesome should arrive without extra fees.
Order Processing
Please allow 1–3 business days for us to process and prepare your order before it’s shipped.
Once dispatched, your package is officially in transit and en route to your chosen destination.
Note: During peak seasons or holidays, processing may take up to 7 business days.
Estimated Delivery Times
Shipping speed depends on your location. Here are general timeframes based on destination:
United States: 5–10 business days
Canada: 7–14 business days
United Kingdom: 6–12 business days
Australia: 7–14 business days
Rest of World: 10–20 business days
Note: Customs clearance or global carrier delays may occasionally extend delivery times.
Order Accuracy & Edits
You are responsible for entering accurate shipping information at checkout.
If our system detects a possible issue with your address, we’ll email you within 3 business days to verify. If we don’t hear back, your order may be canceled.
Need to make a change?
Email us at Surgepport@surgewardenry.com within 24 hours of placing your order. We’ll do our best to make the adjustment, but we can’t guarantee changes after that window.
Delayed Deliveries
We get it—waiting isn’t fun. While we work hard to ship fast, delays may happen due to:
Carrier disruptions (weather, transit issues)
Stock or payment issues
Incomplete shipping info
We’ll always keep you updated and support you every step of the way. However, Surge Wardenry is not liable for shipping delays caused by external factors.
Lost or Stolen Packages
Once your order leaves our hands and is with the carrier, we are no longer in control.
If your package is lost or stolen:
1. Contact us at Surgepport@surgewardenry.com
2. File a claim with the carrier directly
3. We’ll also follow up with the courier on your behalf
While we are not responsible for stolen or missing packages, we’ll work with you to find a resolution—and in some cases, offer a one-time replacement.
Policy Updates
Surge Wardenry may update this Shipping Policy at any time without prior notice. By placing an order, you agree to the most current version.
We encourage you to revisit this page periodically. Have questions? Reach out to us anytime at Surgepport@surgewardenry.com.